Terms & Conditions
Effective Date: 03/18/2026
These Terms & Conditions (“Terms”) govern your use of services provided by OptivRX, LLC (“OptivRX,” “we,” “our,” or “us”), including communications via phone, SMS, and our website.
By using our services or communicating with us, you agree to these Terms.
Communications Consent
By providing your contact information to OptivRX, you consent to receive communications from us, including phone calls and SMS messages, for purposes such as:
Appointment scheduling and reminders
Follow-ups regarding your care
Responding to inquiries
Consent may be obtained verbally or through written forms.
SMS Messaging Terms
Message frequency varies based on patient needs
Message and data rates may apply depending on your carrier
You can opt out of SMS communications at any time by replying STOP
For assistance, reply HELP or contact us at (865) 500-4987
OptivRX does not send marketing or promotional text messages.
Use of Website
Our website is intended to provide general information about our services and allow users to contact us.
You agree not to:
Submit false or misleading information
Attempt to gain unauthorized access to our systems
Use the website in any way that could harm our operations
No Medical Advice
Information provided on this website is for general informational purposes only and does not constitute medical advice.
Patients should consult their healthcare provider for diagnosis and treatment decisions.
Privacy
Your use of our services is also governed by our Privacy Policy.
We are committed to protecting your information and handling it in accordance with applicable laws and regulations.
Limitation of Liability
OptivRX is not liable for:
Any damages arising from the use or inability to use our website
Delays or failures in communication beyond our control
Carrier-related issues with SMS delivery
Changes to Terms
We may update these Terms from time to time. Updates will be posted on this page with a revised effective date.
Contact Information
If you have questions about these Terms, you may contact us:
OptivRX, LLC
1600 Breda Drive
Knoxville, TN 37918
Phone: (865) 500-4987